Have had many rentals thru Birmingham Airport location over past 3 years because they usually have the best rental prices even though it wasn't always a pleasant experience. Over the last 6 months Theifty seems to have overhauled both their car rentals and employees here. Now their cars are so much cleaner and newer models. Their employees are now friendly and helpful. Such a better experience now. Much easier and quicker to get checked in and out than it used to be.
I had a great experience with Thifty. I lost my wallets and wristlet in the truck i rented and they return it with everything in tact.
TERRIBLE!!!! Waited for an hour before I was even seen. When I get to the window she proceeds to tell me the suv I reserved days before is no longer acceptable at the time they are out of suvs!! She told me to step aside and wait for about 10min they should have one.. I wait another hour and still no suv. the line was extra long and the lady never paid attention to me again so I left. One employee with 20 people in line. Now I'm having to go through crap just to get my refund...
These people are fantastic. They get me in and out every time with quickness and its hassle free. I highly recommend anyone to do business with Thrifty Car Rental at the Birmingham , AL Airport
I've had nothing but great experiences with them. It's so easy to rent from them. They don't take you through the hassle like all of the other rental places.
Thrifty Car Rental is a US Car Rental based in Birmingham, Alabama. Thrifty Car Rental is located at 5600 Airline Dr, Birmingham, AL 35212, USA.
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