Reserved a vehicle at Birmingham Airport but they told me all there vehicles were recalled due to safety issues. They offered no alternative transportation. Employees were incompetent and unprofessional. Dollar is a good company but stay away from Dollar/Thrifty at this location.
Enterprise all the way. A little more money and totally worth it.
They did not have my selected vehicle but still nice! Great customer service.
If you are going to rent from this place, DON'T DO IT. I made reservation thru a AARP. When I get there it is a small note stating no debit card can be used for rental. When I returned home I looked at both AARP site and dollar car rental site it has nothing on either site about Debit cards. When we switched to credit card we still had to wait on a car. I REPEAT NEVER RENT A CAR FROM THIS PLACE. I only gave it one star so I could write a review and at least the young lady that helped us out was VERY NICE. This company is a joke. GET IT TOGETHER. I WILL BE POSTING MANY BAD REVIEW ON EVERY WEBSITE I CAN.
Absolutely the worst rental car company I have ever experienced. Had a good rate, but complete incompetence! Prepaid booking actually means pre-screw you out of your money! Will NEVER go here again!
I always have great experiences with Dollar. When I got off my plane I had a terrible migraine. I could barely walk. On my way at to the rental cars my suitcase tipped over & my bag went flying. One of the girls from Hertz came to my rescue. Carried my stuff. The manager at dollar got my car & even loaded it for me. A+++
Dollar Rent A Car is a US Car Rental based in Birmingham, Alabama. Dollar Rent A Car is located at 5600 Airline Dr, Birmingham, AL 35212, USA.
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