This was the best experience I have ever had renting a car, and we have rented quite a few! The staff was fantastic, knowledgeable, and very friendly. The car was brand new, clean, and an incredible deal. We will definitely be looking for a reason to rent a car again very soon!
Incredibly gracious, and personable, yet professional. Fabulous team. Great car selection. Easy access to and from the terminal! Thank you! Well done!
Donald was absolutely great. While working with other customers that were upset and helping them, he kept his cool and helped others to get what they needed and to make them happy. He is a great asset to your company. I want to personally thank him for the help that he gave to me and my family.
Vehicle selection was very slim - Chrysler Van with poor wiper blades with 3 days of rain. Additionally the van had no USB port(s) - pretty lame on Chrysler(s) part or how National ordered vehicles.
The car was mechanically sound but numerous small scars on exterior and stain on seat left me nervous if I was going to be blamed for any of them. GPS did not mate to holder tightly and was continual source of annoyance. But the car did get me to where I needed to go. Just seemed to be lower value experience than I normally have at National. Also the process of pick the number car that you want while there is a line behind you and you feel rushed, can't see all the cars, and you blurt out a number and hope for the best really is horrible and needs to change.
National Car Rental is a US Car Rental based in Birmingham, Alabama. National Car Rental is located at 5527 Airline Dr, Birmingham, AL 35212, USA.
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