Competent employees. But just one counter person, no matter how many dozens of people renting. Return people, sent us inside, when they should have taken care of us and we had to go all the way back outside.
Dana! Dana! Dana! She was the greatest! She remembered my name!, ( I had met her briefly the night before) she made me feel right at home A great homecoming for my Birthday celebration! People Like her are the kind of people that a company wants to Invest In!
Outstanding service and car options. The staff is pleasant and accommodating. They continue to identify and fulfill my needs.
The car is DIRTY. Trash still in the cupholder and the trunk. Noticable dirt stain on the seat and sand in the cracks. Ridiculous.
Everything was fine until I turned in the vehicle and they tacked on an extra 70 or $80 because I turned it in late. I said I was not going to turn it in till Friday when i picked it up and nothing was ever mentioned. Well their mistake means you have to pay for it according to the rental pick-up guy who could not care about the extra charge.
When you need a rental, go to Alamo at #SHUTTLEWORTHINTERNATIONALAIRPORT
Alamo Rent A Car is a US Car Rental based in Birmingham, Alabama. Alamo Rent A Car is located at 5900 Messer Airport Hwy, Birmingham, AL 35212, USA.
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