The other employees seemed a little wound up around this guy. In the past when I went into this store others were particularly nice. Before I left I saw Bummer yelling at one of the girls at the register only to notice that it seemed like she was about to cry. I thought his general tone around others in the store was high strung possibly causing stress to those around him.
We stopped by for a few Christmas gifts. They have a great selection. If you are going on an extended camping trip you can't miss stopping by this location. They have everything you will need. They also have a great selection of items for just a day trip or just some cool outfits for school.
I went into Alabama Outdoors (AO) today and was greeted with exceptional customer service, which resulted in me buying many family presents for Christmas. AO was not pushy but still welcoming.
Recently I also went to visit the Mountain Brook, AL Mountain High Outfitters store. I was a greeted by a really obnoxious character who eventually introduced himself as Hunter. Maybe instead his name should have been Bummer. I typically like to walk around and explore products and will ask for help if needed. I do not mind an employee checking up on me, but this guy was relentless. He acted like a used car salesman whose lot was going out of business. I had an article of clothing I was going to buy only to return it because I was so turned off. He kept asking me if I needed a dressing room for something I did not need to try on.
It was Bummer who unnerved me to the point where I will never return to this place of business as long as he works there.
Good selection but they insist on getting zip and phone number.. Trying to mine data from everyone... Inconvenient and makes you want to go look there and then order online from someone else
Upon entering the store was greeted with an enthusiastic "Hey Man!" and that was just about the extent of the sales person/consumer interaction. I stood in front of a certain brand of shoes holding a specific shoe for probably 5 minutes. After putting the shoe down I heard a "Hey man, if you need a size just holler at me" from a head popping out behind a rack about 20 feet behind me. No thanks bud. If you cannot come over to me, the consumer, and attempt to make a sale I will go home and order it online. This store is the shining example of why retail is dying. Not to mention the other 5-8 employees standing around doing "busy work." Guys, wake up and realize that the reason for your employment is to help customers and sell merchandise. Not move a Yolo board from the front wall to the back because it will look "dope" back there. Disappointing.
A fine store, but they DO NOT STOCK ski gear (skis, poles, bindings, etc.)...at least not the stores in AL.
Upon leaving the shop I was sorry to go into Mountain High Outfitters and even worse, felt sorry for the employees there who had to work with this crazy personality.
Mountain High Outfitters is a US Shoe Store based in Birmingham, Alabama. Mountain High Outfitters is located at 2800 Cahaba Village Plaza #250, Birmingham, AL 35243, USA.
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