Have been getting my pizza there since they opened. The pizza has been fine untill today. Ordered 2 pizzas had to throw 1 3/4 pizzas into the garbage. Not happy with reponse from management and will not be returning.
Great pizza, good prices and quick service!
I absolutely loved this place. Not from Alabama but wish I was so I could eat here all the time. Amazing food. Very nice people.
---VERY LONG REVIEW.---I will be fair by stating the food was good. I ordered 2 Diablo pastas, vocelli rolls and 2 side Caesar's. The gentleman behind the counter (Didn't get name but he was tall, Caucasian male with glasses and dark short kept hair) recommended the regular Caesar as it was "big enough to split" I agreed. I forgot my credit card at home so I had to leave to get it. He said he understood but would start on the order. When I returned approx 15minutes later he said he apologized but he had a phone call. I just said ok. A few moments later he asked if I had payed. I said yes. He said oh ok... I will start on your order just that catering order came in. (Why would you make it seem like the other order was of more significance?). The vocelli rolls came out. They were awesome. He stated when walking away the salads would be out in just a sec he was just waiting on the chicken to come out. I stopped him and inquired why is there going to be chicken on a side salad. He said well you ordered the chicken Caesar. I stated that i only wanted a regular Caesar. He stated that even if I got a regular caesar the price would be the same. (Why can't you make a regular Caesar if you can make one with chicken?) He walked away and had a conversation in the back with the other workers loudly. He seemingly "replayed" the scenario with the other gentleman and they both discussed it as though it didn't make sense. While eating the food (which was good) a gentleman pulled up and ran in to help him. He didn't wash his hands nor did the gentleman behind the counter during the entire interaction. I am about to leave at the moment but I'd like to add the gentleman behind the counter or anyone else working here has not stopped by again to check or clear plates. No quality check. No guest satisfaction check. Will not recommend. Great food spoiled by poor customer service.
Visited this place with a group of friends. I was surprised by how good this pizza was for so cheap. Can't complain about that. Service was helpful and polite also. Outdoor sitting is a win.
Vocelli Pizza Greystone is a US Meal Delivery based in Birmingham, Alabama. Vocelli Pizza Greystone is located at 5479 US-280 #126, Birmingham, AL 35242, USA.
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