My second time staying here and I have to say that I am absolutely in love with the service I have received particularly from a manager named Derek. The first time I stayed, I had an issue with my room where the washroom seemed to have been used after the room was cleaned. When I called the front desk, this gentleman found me another room, upgraded me to a suite on a higher floor despite being at full capacity at that time of the year. In addition, he offered complimentary drink at their rooftop bar and then later went out and brought me a latte from a nearby Starbucks all because someone had seemed to have used the washroom after the cleaning lady must've cleaned it which I am guessing may have been a guest who checked in, used the washroom and requested a room switch for whatever reason. While I understand that it was the hotel's responsibility to have checked the condition of the room before assigning it to me, they did not have to go out of their way to apologize and compensate for it. I have stayed at some of the elitist hotels and I have to admit that it all comes down to the service and hospitality you get from the hotel staff for which I would give them 5 stars! On my second stay, I have already experienced so many little things where he has gone out of his way to make my stay comfortable that I am bound to stay here when I come next.
Derek, if you are reading this, please know that your hospitality is much appreciated! Keep it up!!
Sania
The rooms were AMAZING! The restaurant was SPECTACULAR! It reminded me of what my college dorm should have been. The rooms are quaint but decorated so modern and chic. Breakfast downstairs was probably the best I’ve had away from home in years. I DEFINITELY recommend this hotel for future visits to Birmingham. Enjoy!
Wow! This place is very nice! The hotel has soucb history it the rooms are ultra modern. It's a really nice mix. The staff here is super friendly and accommodating. The rooms and the hotel are very very clean. I can't wait to come back!
Outstanding addition to Birmingham in the middle of downtown's exciting revitalization. Beautifully finished with gorgeous elements of the building's original build. Great views from the cozy rooftop bar, and the restaurant is a comfortable place to dine. Guest rooms are well-designed. The enthusiastic staff is still a bit green two months after opening, but they will get there. A delightful place to stay in the Magic City!
Beautiful building. Wonderful kind friendly staff. The hotels was full of wonderful smells. From when you walk in the front door and the smell of the restaurant. To when you walk in your room. I agree with other reviews parking is a pain. It is just easier to pay the valet.
Elyton Hotel Autograph Collection is a US Lodging based in Birmingham, Alabama. Elyton Hotel Autograph Collection is located at 1928 1st Ave N, Birmingham, AL 35203, USA.
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