NEUTRAL: Hotel is under construction but did not seem to bother me during my stay
I've stayed at this motel in years past. In most cases, my stay then was good. I most recently stayed in early August of 2017. Half of the motel was levelled & had construction work going on at the front half of it. The pool is no longer there. The continental breakfast is good. The fact that it is located across from the Riverchase Galleria is a plus also.
I booked my stay on Priceline & made sure that I paid ahead of time so I wouldn't have to pay upon arrival. Upon checking in, the manager asked for my credit card. When I simply asked a question about it & stated that I already paid, the clerk on duty (Rosie) replied "If you want to check in, I have to swipe your card". The times I stayed before, I never had to do this. I simply wanted to make sure I wasn't going to be double charged. Since I used my debit card, it took around $150.00 from my account, which limited what I could do while I stayed there. Even though it was a "pending" charge & eventually fell off, it was an unexpected inconvenience. If this could have been communicated that this would be done ahead of time, I could have been prepared for that.
PROS: Clean, good comfy bed and pillows, decent breakfast
Staff was very nice and welcoming. Breakfast was pretty good. The rooms were clean except for 3 roaches found. Other than that no bedbugs.
CONS: Paper-thin walls (Can hear every word your neighbors say as if they were in your room with you and this will keep you up at night), Internet did not work at all.
I'm not a fancy person. I stay in low priced hotels all the time. However, this location was a disappointment. The microwave had a plate in it with leftover decaying food in it. The bed had stains on it. I wasn't sure if it had been changed since the last guest or they simply made the bed after they left. The sheets had odd looking stains on them so I ended up just sleeping on top of the made bed. I assumed since my room didn't say smoking that I would have a non-smoking room. I was wrong. You'll want to be careful here. My room smelled awful.
Room seemed to be clean but coffeemaker was filthy. Maid was very grumpy and gave me dirty looks which was obnoxious. I was only given one bath towel in room which I thought might be just because I was only one in room. When I left they called me and asked if I took a towel. I would not ever stay here again. Very rude staff and manager.
Days Inn Galleria Birmingham is a US Lodging based in Birmingham, Alabama. Days Inn Galleria Birmingham is located at 1800 Riverchase Dr, Birmingham, AL 35244, USA.
Please contact with Days Inn Galleria Birmingham using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Days Inn Galleria Birmingham opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Lodging in Birmingham