Let me start by saying that I followed Dr. Campbell from Brookwood to St. Vincent's to Grandview. Unfortunately, once the practice moved to Grandview, everything changed. My first visit there I had to wait three hours to be seen, and I wasn't even offered another appointment. The second time I went, I was told that because my mother had breast cancer, they wanted to start doing mammograms on me now (I'm 26). The longer they've been associated with Grandview, the less friendly they are. Now, you can't get an appointment for almost a month, they try to just pawn you off on the nurse, they want to run as many tests on you as possible, and even when you've been a patient for a while, they don't remember you. If you want a doctor's office where they know you, care about you, and listen to your needs, unfortunately, this is no longer the place to go.
I have followed Dr. Bill from Henderson & Walton to his own practice, and then his move to Grandview and love everyone there! Everyone is so caring and thorough! I love Dr. Bill but would be happy seeing any of the doctors there. Couldn't imagine using any other practice! The move to grandview was the best decision they have ever made!
Overall terrible experience at this practice! The admin staff was not friendly from start to end. I waited in the exam room way longer than necessary and when the doctor and nurse did come in, they were so quick in and out that I didn't feel like I had any time to absorb anything that was said to me or ask questions. I was originally at the office for my annual appointment but that was quickly forgotten by the staff and I left the office without having the annual completed. I didn't even get a chance to say anything because of how quickly I was ushered out of the room after my "appointment". I was sent home with a medicine that wasn't covered by my insurance and then when I called the nurses back the next day to ask a question, I was criticized for not filing the prescription. Additionally, I called and left a message a second time to make sure my insurance was filed correctly since I didn't have my annual and never heard back from anyone and will likely now to have to deal with it AFTER it's gone through my insurance. Maybe if you are pregnant or have a child already, you will be okay... if you don't, I suspect they are just trying to get you in and out as quickly as possible.
The staff at WHSB are amazing! They are friendly, helpful, and make you feel as if you are a part of their family! Their offices are incredible, child-friendly and wonderfully clean. I always feel like I'm at a Spa day instead of the doctor's office. All the doctors are great but we especially love Dr. Heaton. She delivered both of my girls and helped us have the birthing experience we were wanting.
I love this place! Everyone is so friendly and helpful and the facility is very modern and always very clean. My doctor is the best, and always makes me feel at home and willing to listen to all my concerns and questions. I would highly recommend this office and all it's doctors. :-)
Women S Health Specialists Of Birmingham is a US Hospital based in Birmingham, Alabama. Women S Health Specialists Of Birmingham is located at 3686 Grandview Pkwy #300, Birmingham, AL 35243, USA.
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