I always find what I'm looking for and then some. Personnel are always helpful.
THANK YOU.
WORK ON CUSTOMER SERVICE AND I THINK I COULD GIVE A FIVE STAR RATING.
Nouthin bad to say but how are you going to make sales if you don't sell anything ? ( that's crazy )
Store was clean and very organized, employees were very helpful every time I have been there which is often, even at closing time still got excellent service, if you need assistance just ask and they will even help with loading it in your car if needed!!! Will continue to shop there!!!
0ther then that its a great toy story for men.
Only problem I had was no employee's' too offer you assistance or to really ask for help. I went too to back of the store where they keep bigger items that you should have assistance getting the item you need. I found what i needed by the item number. Ridiculous isn't it?
Super helpful people here when you can get a hold of them. It does get quite busy.
5 -3- 2017 Went to pick up a tool box. About 800.00 plus, already spoke with the manager about paying and pulling around back for pick up. Picked up 120.00 in tools I already bought 1400.00 in tool boxes last year, the manager rings a few customers up I've been there for 35 min. When it's my turn to pay she smiles and says im going on break ! And walked off ? I looked at the people behind me and said is she kidding ? Set my tools on the counter along with the price tags and stayed for a min. And 1/2 and left.
Harbor Freight Tools is a US Hardware Store based in Birmingham, Alabama. Harbor Freight Tools is located at 9120 Parkway E A, Birmingham, AL 35206, USA.
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