Great customer service...Barbara in service is incredible. She knows her job and does it in a very friendly manor. Great experience all the way around!!
I was extremely happy with the service I received at this store. I have had some recent issues at other stores but I am very pleased to have found a store that cares about service and existing customers
The store manager, who I believe is "Russ" will not return my call. I am actually on the phone waiting on him to be located to talk to me. Of course, he is not available now. My wife had an appointment with "Russ". She went to the store and talked to him the first time then he never returned back to talk to her. She had to leave to pick up our daughter and he knew this. This has got to be the worse service ever from a manager. The employees I talked to on the phone were very courteous.
Last time I visited the store for some help and assistance on upgrading my phone I wish I had never gone by. The lady who was assisting me was no help at all with showing me options of phones I might be interested in and then get to computer and its acting up that's fine I understand but when I waste an hour and 15 min of mine and my dads time to have an employee be short and rude and basically tell us she can't help us I was so mad especially since we have been customers for 19 years since it was nextel and two ways. I wish I could get the customer service we received back then from them today, they actually cared about the satisfaction of the customer back then not so much now.
they get you into sprint but let me worn you now you better have money our family plan was like 459.00 a month we switched and only pay 175.00 now for unlimited everything
Sprint Store is a US Electronics Store based in Birmingham, Alabama. Sprint Store is located at 5368 Old Hwy 280, Birmingham, AL 35242, USA.
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