We recently purchased a phone, washer, dryer, and television at this store. The sales associates in the appliance, mobile and electronics sections were extremely knowledgeable, helpful, and patient. I would definitely return, and am grateful for their help!
Love Best Buy, especially this one. You are greeted at the door and I see the same staff every time I am there (which is often). Love talking with the staff who are very knowledgeable and not pushy. Truly love just stopping by on my way home from work just walking around to see what is new. Customer service is the best and geek squad is awesome. Can’t say enough good things about this place.
If the cashier's would not have their phones out texting while doing a transaction, it would be nice. The cashier from this evening didn't say much but was constantly looking at her text messaging on her iPhone while ringing me up. She even waited for a response text before handing me my change. Not good professionalism.
4 times I called and left messages. This was over the span of six days. No one returned my calls.. I finally talked to someone and they scheduled the installation of my dash cam over the phone for 3 p.m. So I get off early and I arrived on time just to find out the technician there says that he is supposed to leave at 5 and if he did it, it would be complete around 8 due to his workload.. 5 hours later. To make a long story short always schedule with the technician instead of someone remotely.
Extremely knowledgeable, courteous, and helpful staff. Employees do not work on commission, but customer satisfaction, so they will get you what you need within your budget. I’ve shopped Trussville and Hoover as well, and the store on 280 is exponentially better.
Best Buy is a US Electronics Store based in Birmingham, Alabama. Best Buy is located at 4610 US-280, Birmingham, AL 35242, USA.
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