Third: finally after waiting forever for Emma(or her sister) to come back, which she never did I went into the building again to find Emma to get a price on the cars I asked for, and was greeted by a large man (employee, Brother maybe) who I had a short conversation with about a price of a car and he abruptly got upset, avoided the question, asked to see my pay stubs, and when I replied back: "what does this have to with the price" and in his words exactly "I will drag you up and down this parking lot". After this I left and never came back. As I walked back to my car as he kept insulting me and had my elderly mother terrified of him attacking us.
First: when I came to the car lot usually people come out to assist you or ask you if you need help, no one at this place did this. They share a place with a Pest Control Company so it's extremely hectic and even when I went inside to find assistance no one was found at the front desk.
Overall: this companies staff is VERY prejudice and VERY racist. When I first got a sales person they eyed me up and down and asked for pay-stubs. They just assume by how I looked and because I asked for a financing option that I was waste of their time or trouble (Which explains why the 2nd salesman threatened me), BUT I actually had cash to buy a car too. As a software developer by profession I always weigh all my options before making a decision. I guess they're not used to African Americans asking questions and having knowledge about cars, financing and wanting to weigh their options.
Very good. I walked in and walk out happy. Everyone was nice! Thanks so much.
Second: the sales woman who helped me (I think she is actually Emma or her Sister) was extremely rude and seemed un-happy about being at work. She was rude to my elderly mother who just asked simple questions on the prices of the cars and they would always avoid the question and not tell you the actual price (Very Sketchy). My mother asked her the prices of two of their cars and Emma went into the building shaking her head and upset and never actually came back to tell us the prices. Why sell cars if you can't know the actual price? We couldn't even get a sticker price, it was so frustrating and unnecessary.
I never write reviews but I had to write one today! I had a horrible experience my very first time visiting here.
Very hard time!! Never got helped and never got a price for the cars. I'm guessing this is family business but they are very rude. They never answer the phone when you call or come out to help when you pull up looking at cars. Never going to this place again!
WARNING DO NOT WASTE YOUR MONEY & TIME HERE
Horrible service...don't waste your time with these con artists. Owner is a liar and a scam artist. The cars look good, but they are not reliable. Take it from me...DO NOT purchase a vehicle from these scumbags. You've been warned.
Do not buy a car from these people. They have all been wrecked or just plain junk. The guy that claims to be the owner is a straight up jackass and will do anything he can to get your money and put you in a POS car
Emma Auto Sales Llc is a US Car Dealer based in Birmingham, Alabama. Emma Auto Sales Llc is located at 857 Gadsden Hwy, Birmingham, AL 35235, USA.
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