Nice choice of vehicles. Strangest treatment I've ever had during purchase negotiations. Sat us in a waiting room full of people n talked price, trade-in n are we even going to be able to make a deal w these figures. What ever happened to an office where we could discuss finances privately? Didn't feel like they wanted my business anyway. Needless to say, no purchase today.
This company is a joke. They were the 3rd honda dealer i went to to compare prices. The other lots offered me $2500 for my trade and a decent discount on their car. Brannon offered me $400 (!) for my car! Seriously?! And hardly any off of their car. A serious disrespect of me and waste of my time. Will never waste my time here again.
I called with an engine emergency during my cross country trip. I was forwarded to 3 different people and the last person I was forwarded to didn’t answer and gave me a voicemail. I left a message and asked them to call me back ASAP so I could bring my car in in the morning. No one called back so I called again and was assured by the front desk the next person would pick up the phone and help me. I was forwarded and no one answered AGAIN so I left ANOTHER message to call me back so I could come in in the morning as I had a 10 hour trip to do that day. NO ONE CALLED ME BACK EVER not even the next morning!
I have bought one bran new Honda from Brannon and never had any type of problem. I felt as if I got a good deal and wasn't rushed into buying something I didn't like. O have also bought 2 newer used Hondas not from a dealership and habe brought them to Brannon for services. They still took car of the cars. My hybrid needed a new IMA battery (under warranty) and they didn't give me any problems with it. The people that make that place run smoothly including owners and managers are always nice and fun to talk with
Poor sales staff. We were given much better offers from multiple other dealers. We gave Brannon an opportunity to match the other offers because they are more convenient; we were told we didn't "understand" what the other dealers were offering and that the other dealers were lying and we would be crying to them soon. We bought the same car from a different dealer for a better price. If you work next door to Brannon, drive to the next dealer and you will be glad you did!
Brannon Honda is a US Car Dealer based in Birmingham, Alabama. Brannon Honda is located at 300 Gadsden Hwy, Birmingham, AL 35235, USA.
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