Dr. Hinkle is a very caring and excellent Vet.
I too had a very unpleasant experience here. The first time there was a young boy in his teen whom I thought was unprofessional and discourteous. On the next visit it was Dr. Henckell, the vet, whom I thought was not only rude and unprofessional in her manner but insulting in her behavior toward me. I returned once more to allow them to finish their treatment of my ailing cat but I will never return to this poorly run outfit.
They once threatened to keep my agoraphobic cat overnight and charge me so they could go home 30 minutes before their website said they closed. Then, after leaving work immediately upon receiving the call and sprinting there to retrieve my cat, they then lectured me and called me a bad pet owner. I never went back, truly awful experience.
She goes the extra mile in Kitty Health Care.
We have had 3 Cats they have cared for and never had a problem.
If you have a sick cat, this is the place to go. Dr. Hasckell, the veterinarian, truly cares about her "patients". Her examination rooms have a casual atmosphere where my little patient felt comfortable enough to wander around when he wasn't being examined. Blood work was needed and done on site and very quickly. I was given the results in a graph form that was easy to understand. After going to several veterinarian clinics that felt like a animal factory, I am very happy to say I have found a great vet at Cat Haven.
I used to work here when it was next to Zydeco. If a Dr. Nora Grant is still involved in the practice, run the other way. She gave a cat ringworm through her not cleaning after herself, and told a diabetic owner that they could stop insulin. The cat crashed, and she milked the owners for thousands of dollars when it was clear it wouldn't survive. She almost killed my own cat with chemotherapy - 1 day of treatment and my cat was almost dead. And I worked there! We had an idiot working there who tried to autoclave used plastic syringes - turning it into a plastic mess. I had to hold the animals for x-rays, with no protection for my hands. Funny, I now have severe hand arthritis, especially my thumbs. I finally quit when the stress became too much. I loved the cats and their owners, but knowing how bad the care was, I couldn't keep working there in good faith. Oh, and I'm not a vet tech, yet I opened the clinic at 7:30am, and she didn't show up until 9am. I had to do all ER care during that time. I would drive up to open, and there would be clients with dying cats expecting me to save them. I did my very best, but she should have been there.
Cat Haven Veterinary Clinic is a US Veterinary Care based in Birmingham, Alabama. Cat Haven Veterinary Clinic is located at 829 38th St S, Birmingham, AL 35222, USA.
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