My wife loves this place. Big store.
Melissa at the Brow Bar is amazing. Oh wait das me. lmao.
Also, when I had a color matching from the non-salon worker, my face started burning and she asked me what she wanted her to do about it. I asked her to recommend another product and she told me she had never had this happen. Handed me tissues and told me to remove the makeup...and that was it. She just walked away.
When we left, my daughter told me how much she hated it, that she looked like a man and worried about it breaking her out.
The products were in stock and the ladies were very professional and helpful.
As a surprise, I took my 13 year old to the salon for a lesson in makeup and the self proclaimed 'professional' made her look like she was 20-something . She put so much makeup on her, it was unbelievable. Even darkened her eyebrows. All the while, I reminder her she was 13 and we wanted more of a subtle look, but she just kept saying she knew what she was doing. Hindsight I should have stopped her but my sweet daughter kept telling me it was ok. On top of that I paid her.
I don't recommend this place.
Went in for a texture wave perm. Left with damaged hair that was falling out in clumps. My hair had been melted and was in dread locks. When I returned for answers, I was treated like they were not responsible for the damage and that refunding me was enough for ruining my hair. I am beyond offended and irate!
Very disappointed.
Ulta Beauty is a US Hair Care Studio based in Birmingham, Alabama. Ulta Beauty is located at 5267 US-280, Birmingham, AL 35242, USA.
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