Penny knows hair! The customer service was great from waxing to washing!
Spoke with the manager today to handle a problem that could have been easily solved and was yelled at. I asked to speak with the owner to resolve the issue; turns out the manager is the owner! I will never take my business back. If you are looking for a calm relaxing spa treatment this is NOT the place to go!
GREAT EXPERIENCE...I arrived at the spa 30 minutes prior to my scheduled appt time ( was in the area and hoped they'd take me early). The nice lady at the front desk asked me to have a seat while she checked on bumping up my appt time. Less than a minute later I was escorted back to a lovely private room which was dimly lit (in my opinion to provide a relaxing atmosphere, which it did). I was then given prep instructions and the privacy to do so. After an appropriate amt of time, Ms. Penny returned to the room to do my wax. I explained that this was my first waxing and she "walked" me through it step by step. She was very careful, nice and professional. Great experience from the time I walked in to the time I left. I will definately go back!
Horrible place to go. Husband bought a gf for valentines day. Scheduled appointment. Got there and they said I missed appointment . Said appt was at 10:45 but was told 11:30. Said they called and got a mans voicemail. I tol them it was my phone and there was no man to call it back. Called back and I was correct. Very rude !!!
Have been going to Oasis for years always come out pleased.
Oasis Day Spa Hair Salon is a US Hair Care Studio based in Birmingham, Alabama. Oasis Day Spa Hair Salon is located at 1879 Gadsden Hwy #107, Birmingham, AL 35235, USA.
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