Is protocol everything? This Starbucks is staffed very well. Everyone makes you seem special. I work right next door, meaning they see my business 4x a week and spending some $30 a week on me and my coworkers. The manager told me, even after only after being gone for an hour, that they can't do the .55 refill for me because protocol dictates "No refills for customers who leave and comeback". Because of this "No Exception" policy, I will NOT spend anymore money at this location. Good bye to all of y'all who have brightened my day.
Often times even when I like a place I can find something significant enough to gripe about. That was really tough here. I like to come here any time of day, particularly when I need a comfortable place to study. There is nice music playing, which is a Starbucks staples, particularly with the Spotify connect, but the music isn’t so loud that I can’t get into my own world with an audiobook, podcast or music.
Their sandwiches never disappoint! Just the right amount of perfection! They misplaced my mobile order once but were quick to recommend and accommodate me with a better replacement.
Seating is fairly comfortable. There are small tables made for two, but they can be easily pushed together for a larger group. The smaller tables all have a power outlet nearby. There is a larger community style table close to the door with power outlets built onto it just underneath, it is genius, I tell you. The same goes for the bench style seating along the windows. I can’t see anyone struggling to get some needed juice when here.
Overall this location is pretty nice. They are welcoming, knowledgeable about the products they serve and are helpful. No business is perfect but it is about how those mistakes are handled, they do a good job of here. What more could you ask for...perfection, of course not.
The staff is very friendly and made me feel at home. The service was quick and accurate. The drinks tasted exactly right.
The only real problem I have had is two part. Sometimes they will let me order stuff they don’t have. But they correct it with no qualms. This happens in store but it also happens using the mobile order, which I can’t see attributing to the actual locations. That seems more like a data management, inventory, etc quirk.
It can get a little busy, particularly on weekends from what I noticed. Google does a pretty good job or predicting the busier times of day; check that out if larger crowds can be a bit much (guilty
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Starbucks is a US Cafe based in Birmingham, Alabama. Starbucks is located at 308 20th St S Suite 100, Birmingham, AL 35233, USA.
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