Drop Off Experience: One of our bags was left on the bus/van because we were in such a rush to make our flight we forgot it. As the driver pulled away we called dispatch and they let us know he would immediately turn around and bring us our bag.
30 minutes later we reached out to dispatch to ask what happened. They gave us every excuse in the book. "He's stuck at a toll", "he's on his way, he should be there soon." The list goes on. After an hour he showed back up with our bag and we barely made our flight.
Pick Up: We landed an hour ago in Dallas....have called them 4 times and they still haven't picked us up. We are still at the airport as I write this review. Still getting excuses of "driver is on his way." This company has zero sense of integrity and I warn anyone debating on using them moving forward.
Park N Fly is a US Parking based in Birmingham, Alabama. Park N Fly is located at 5333 Messer Airport Hwy, Birmingham, AL 35212, USA.
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